Express Scripts: I am insured by UPMC High which is the best pol...
GetHuman用户~oknahs来自November 17., 2017的Express Scripts条客户评论
~oknahs案的背景
GetHuman:~oknahs-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~oknahs:Yeah。在November 11.上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~oknahs 常见 Express Scripts 问题的列表)
~oknahs:“ Recover Account”是我尝试使用to call的原因。
~oknahs对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~oknahs:I am insured by UPMC High which is the best policy they have and recently was billed from express scripts $*** which in **** cost $** per quarter. I asked them to itemize my drug invoice so I can see what they are charging me for each drug. They tell me it will take up to ** business days to get this to me by mail. They will not disclose charges on a email. Walmart drug prices that I would take without insurance is $** quarter. UPMC now has a $*** deductible for drug benefits which they didn't have in ****. If they don't want to itemize the costs I can only conclude this is because they are so much higher with insurance coverage then Walmart charges without coverage.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~oknahs:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~oknahs:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~oknahs:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Scripts客户有何建议?
~oknahs:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~oknahs在November 11., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。