Express Scripts: This number purports to be a better number as f...
GetHuman用户~mom0551player来自novembre 20º, 2017的Express Scripts条客户评论
~mom0551player案的背景
GetHuman:~mom0551player-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~mom0551player:Yup。在novembre 13º上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mom0551player 常见 Express Scripts 问题的列表)
~mom0551player:“ Complaint”是我尝试使用to call的原因。
~mom0551player对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mom0551player:This number purports to be a better number as far as wait time and it may well be, but the way they shift you from one agent*employee to another makes the wait time ridiculous. Every single person I talked to gives me a different story and a different amount I supposedly owe. This is so unfair to seniors because we are fighting to keep our benefits and keep the cost down. How can you do that when a company is constantly making these major mistakes? They are now refusing to release my refills and I had to get them elsewhere at a higher cost because one of the prescriptions was for my heart medicine. Now they are coming up with bills way back to July. I have NEVER NOT paid for my prescriptions. I am beyond angry right now.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~mom0551player:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mom0551player:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~mom0551player:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Scripts客户有何建议?
~mom0551player:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mom0551player在novembre 13º, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。