Express Scripts: Customer service very poor, they have a problem...
GetHuman用户~meds来自November 16th, 2017的Express Scripts条客户评论
~meds案的背景
GetHuman：~meds-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~meds：Yes。在November 7th上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~meds 常见 Express Scripts 问题的列表）
~meds：“ Sign up for service”是我尝试使用to call的原因。
~meds对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~meds：Customer service very poor, they have a problem with their site. I was not able to to login, after years of using the same login and password. I had to call to get a temporary password. I live in NJ, my prescription was sent to PR twice and is stlil in PR waiting for the USPS to return the medication. After I called to find out why I have not received my medication I was informed that they have a problem when you order online. I have ordered my meds online for years. Their solution was to charge me for again for the medication, so I can get it since they dont know when the medication will be back from PR. I am dissapointed since this is their fault and I should not have to pay again for something that I did not received. Is this the way Express Scripts treat their customers. Never had a problem when it was MEDCO.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~meds：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~meds：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~meds：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~meds：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~meds在November 7th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。