Express Scripts: Called Express-Scripts to cancel automatic refi...
GetHuman用户~Michid来自November 4th, 2017的Express Scripts条客户评论
~Michid案的背景
GetHuman：~Michid-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~Michid：Yes I can。在October 27th上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Michid 常见 Express Scripts 问题的列表）
~Michid：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Michid对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Michid：Called Express-Scripts to cancel automatic refill Rx but still received it ** days later. I refused shipment and called to confirm refund. They refused to give refund even though package was never opened it was their fault they sent me the unwanted meds. I was told I'd get them shipped back to me and * months later they never came. Credit card company gave me credit. Now Express-Scripts sent me a bill and threatening to send to collections "any day now." HORRIBLE CUSTMER SERVICE POLICY! Rip off - if you are focred to use them DO NOT USE THEIR AUTO REFILL. CVS, Walgreens, Target, Walmart - all better choices.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~Michid：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Michid：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~Michid：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~Michid：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Michid在October 27th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。