Express Clothing: Tonight I placed an order online @ Express. B...

GetHuman用户~Sonia来自noviembre 19º, 2017的Express Clothing条客户评论

~Sonia案的背景

GetHuman:~Sonia-您能告诉我们其他Express Clothing个客户何时提起诉讼吗?
~Sonia:Yeah。在noviembre 10º上是morning。
GetHuman:您是否接触到Express Clothing,如果可以,怎么做?
~Sonia:我使用在GetHuman Express Clothing客户服务联系信息页面上找到的phone number:联系Express Clothing客户服务
GetHuman:这些常见的Express Clothing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sonia 常见 Express Clothing 问题的列表)
~Sonia:“ Track order”是我尝试使用to call的原因。

~Sonia对Express Clothing客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Clothing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sonia:Tonight I placed an order online @ Express. Before placing the order I called customer service to let them know that I disagree with the fact that they are charging $*.** per gift box when I am spending over $***.**. If at the store boxes are free, online should be the same. After speaking to the customer service rep she told me to go ahead and press the complete your order button. She said to wait for about ** minutes and that she would remove the gift boxes charges from my total. I contacted the company back after receiving my order number and for my surprise another customer service rep told me she wasn't able to do that. I demanded to talk to a manager and the manager said the same thing. She also told me that I already redeemed an online coupon to which I replied that Express is a multi-million dollar company! I told her I want to cancel my order and she said it was impossible to cancel! I proceed to ask her for her name to write a report to the company but she refuse to
GetHuman:让我们量化一下您与Express Clothing联系的经验。在1到5的范围内,如何轻松解决Express Clothing问题?
~Sonia:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sonia:在沟通方面,我会给他们五分之三的three。
GetHuman:Express Clothing快速有效地解决问题的能力又如何呢?
~Sonia:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Clothing客户有何建议?
~Sonia:尽早或晚些时候与他们打交道。不要忘记Express Clothing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sonia在noviembre 10º, 2017发生的Express Clothing客户服务问题中得到了一些有用的反馈和措辞。

Express Clothing

1.44 of 5 stars | 2条评论

~Sonia的Express Clothing评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

GetHuman收集和分发Express Clothing之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Express Clothing关联。

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