Express Clothing: BEWARE EXPRESS TAKING ADVANTAGE OF CUSTOMERS DU...
GetHuman用户~Rachel H来自November 8, 2017的Express Clothing条客户评论
~Rachel H案的背景
GetHuman:~Rachel H-您能告诉我们其他Express Clothing个客户何时提起诉讼吗?
~Rachel H:Sure。在Oktober 31上是afternoon。
GetHuman:您是否接触到Express Clothing,如果可以,怎么做?
GetHuman:这些常见的Express Clothing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Rachel H 常见 Express Clothing 问题的列表)
~Rachel H:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Rachel H对Express Clothing客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Clothing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Rachel H:BEWARE EXPRESS TAKING ADVANTAGE OF CUSTOMERS DURING PRICE ADJUSTMENTS!!!!!!**I will no longer be a loyal customer at Express after being treated so poorly and ripped off. On ******** I went into the Zona Rosa Express in KCMO to purchase items for Christmas but after I went home and wrapped all of my gifts I checked my email and saw that a lot of items were going to be discounted on ******** and that for every $** you spend you would save $**. I returned to the Oak Park Mall Express in OPKS to see if my items had been discounted. Instead of being credited just for the items that were marked down they returned everything to start me off with a negative balance less than what I previous paid on ********. The representative told me my new balance was $***.** and that I would be credited my old balance of $***.**. I was aware that my new balance should be a bit higher since I purchased a couple more things since I thought I was getting a good deal. After reviewing my credit card state
GetHuman:让我们量化一下您与Express Clothing联系的经验。在1到5的范围内,如何轻松解决Express Clothing问题?
~Rachel H:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Rachel H:在沟通方面,我会给他们五分之三的three。
GetHuman:Express Clothing快速有效地解决问题的能力又如何呢?
~Rachel H:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Clothing客户有何建议?
~Rachel H:尽早或晚些时候与他们打交道。不要忘记Express Clothing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Rachel H在Oktober 31, 2017发生的Express Clothing客户服务问题中得到了一些有用的反馈和措辞。