Expedia: Trying to book ticket online, first transaction...
GetHuman用户~Traveler C来自November 23., 2017的Expedia条客户评论
~Traveler C案的背景
GetHuman:~Traveler C-您能告诉我们其他Expedia个客户何时提起诉讼吗?
~Traveler C:Yes I can。在November 16.上是middle of the night。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
~Traveler C:我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码:Expedia客户服务电话号码 GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Traveler C 常见 Expedia 问题的列表)
~Traveler C:“ Technical support”是我尝试使用to call的原因。
~Traveler C对Expedia客户服务的评价
GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Traveler C:Trying to book ticket online, first transaction is work fine just take very long time to processed. Need second booking, that was a nightmare. Took me all night but "erro" show so no ticket. Call the next day to try to book with them cause we booked four tickets already so we stuck with them. Others members need more ticket on same flight. The phone experience was terrible! After speeded over ** minutes on phone try to book two tickets after all that she said " there was an error, let me transfer you to customer service please hold". So I hold for over ten minutes guess what! I got hang up! I call back , hold time is * minutes and some one say hello then hang up again! Terrible! Speeded my whole night last night and whole morning today just try to get * tickets.
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
~Traveler C:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Traveler C:在沟通方面,我会给他们五分之三的two。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
~Traveler C:为此,我要说出五分之二的five。
GetHuman:最后-对其他Expedia客户有何建议?
~Traveler C:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Traveler C在November 16., 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。