Electronic Arts: They keep saying the issue of our missing items...
GetHuman用户~Defenz来自novembre 18, 2017的Electronic Arts条客户评论
~Defenz案的背景
GetHuman：~Defenz-您能告诉我们其他Electronic Arts个客户何时提起诉讼吗？
~Defenz：Yup。在novembre 13上是morning。
GetHuman：您是否接触到Electronic Arts，如果可以，怎么做？
GetHuman：这些常见的Electronic Arts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Defenz 常见 Electronic Arts 问题的列表）
~Defenz：“ In Game Problem”是我尝试使用to contact的原因。
~Defenz对Electronic Arts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Electronic Arts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Defenz：They keep saying the issue of our missing items has been escalated. It has been months since we first opened a ticket. We are told to be patient and wait and are then subsequently ignored for weeks until we call them again. They keep moving the expected date of resolution back further and further. When you get an individual on the phone, they are professional and understanding. The impression I get is they are the poor guys that have to listen to angry customers and they have been given zero tools to help deal with the issues at hand. I feel bad for them.
GetHuman：让我们量化一下您与Electronic Arts联系的经验。在1到5的范围内，如何轻松解决Electronic Arts问题？
~Defenz：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Defenz：在沟通方面，我会给他们五分之三的four。
GetHuman：Electronic Arts快速有效地解决问题的能力又如何呢？
~Defenz：为此，我要说出五分之二的five。
GetHuman：最后-对其他Electronic Arts客户有何建议？
~Defenz：在一天中的早些时候或深夜给他们打电话。不要忘记Electronic Arts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Defenz在novembre 13, 2017发生的Electronic Arts客户服务问题中得到了一些有用的反馈和措辞。