Electronic Arts: EA customer service is nothing but a HUGE JOKE...

GetHuman用户~Shade Seph来自November 28, 2017的Electronic Arts条客户评论

~Shade Seph案的背景

GetHuman:~Shade Seph-您能告诉我们其他Electronic Arts个客户何时提起诉讼吗?
~Shade Seph:Yes I can。在November 22上是afternoon。
GetHuman:您是否接触到Electronic Arts,如果可以,怎么做?
~Shade Seph:我使用了我在GetHuman Electronic Arts客户电话号码页面上找到的650-628-1500号码:Electronic Arts客户服务电话号码
GetHuman:这些常见的Electronic Arts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Shade Seph 常见 Electronic Arts 问题的列表)
~Shade Seph:“ Technical Support”是我尝试使用to contact的原因。

~Shade Seph对Electronic Arts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Electronic Arts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Shade Seph:EA customer service is nothing but a HUGE JOKE! ive been trying on & off for * months to get help with me problem! I cant send an email, i cant get a live person on the phone, EA help website has so many redirects it wont allow you to get to it. No wonder EA cant compete in the world gaming community...the company as a whole is a joke! It's sad to because bf is a much better online game than C.O.D could ever hope to be, but C.O.D has amazing customer service, actually listens to it's users & is easy to get ahold of and actually fixes the issues...the complete opposite of what you all at EA do. Ive been trying for * months to create an account at origins and all it keeps telling me is...now is not a good time, try back later! Im ashamed to have spent money on this game buying battlepacks & accessories just to not be able to create an account to actually use anything! It has taken me * months just to find this review box to complain, but you all wont even read it. If you do, it'
GetHuman:让我们量化一下您与Electronic Arts联系的经验。在1到5的范围内,如何轻松解决Electronic Arts问题?
~Shade Seph:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Shade Seph:在沟通方面,我会给他们五分之三的two。
GetHuman:Electronic Arts快速有效地解决问题的能力又如何呢?
~Shade Seph:为此,我要说出五分之二的three。
GetHuman:最后-对其他Electronic Arts客户有何建议?
~Shade Seph:在一天中的早些时候或深夜给他们打电话。不要忘记Electronic Arts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Shade Seph在November 22, 2017发生的Electronic Arts客户服务问题中得到了一些有用的反馈和措辞。

Electronic Arts

2.15 of 5 stars | 144条评论

~Shade Seph的Electronic Arts评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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