Duke Energy (NC & SC): They customer service was very bad if I could g...

GetHuman用户~Jessica Troxler 来自November 17, 2017的Duke Energy (NC & SC)条客户评论

~Jessica Troxler 案的背景

GetHuman:~Jessica Troxler -您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗?
~Jessica Troxler :Yes I can。在November 7上是afternoon。
GetHuman:您是否接触到Duke Energy (NC & SC),如果可以,怎么做?
~Jessica Troxler :我使用了我在GetHuman Duke Energy (NC & SC)客户电话号码页面上找到的800-777-9898号码:Duke Energy (NC & SC)客户服务电话号码
GetHuman:这些常见的Duke Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jessica Troxler 常见 Duke Energy (NC & SC) 问题的列表)
~Jessica Troxler :“ Meter reading”是我尝试使用to call的原因。

~Jessica Troxler 对Duke Energy (NC & SC)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jessica Troxler :They customer service was very bad if I could go lower they would receive a * in both areas. They were rude and hung up on me numerous times had to keep calling back. They had me waiting a whole week before they came out to turn my power on buy they did not hesitate to take their ***.** deposit out within * days. When I asked to speak to a manager they told me that I couldn't and they my kids health was not an issue or their problem.
GetHuman:让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Duke Energy (NC & SC)问题?
~Jessica Troxler :为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jessica Troxler :在沟通方面,我会给他们五分之三的four。
GetHuman:Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢?
~Jessica Troxler :为此,我要说出五分之二的five。
GetHuman:最后-对其他Duke Energy (NC & SC)客户有何建议?
~Jessica Troxler :在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jessica Troxler 在November 7, 2017发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。

Duke Energy (NC & SC)

4.60 of 5 stars | 42条评论

~Jessica Troxler 的Duke Energy (NC & SC)评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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