Duke Energy (NC & SC): I tried to communicate with Duke for an by emai...
GetHuman用户~Ron Ferrell来自November 21st, 2017的Duke Energy (NC & SC)条客户评论
~Ron Ferrell案的背景
GetHuman：~Ron Ferrell-您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗？
~Ron Ferrell：Sure。在November 12th上是morning。
GetHuman：您是否接触到Duke Energy (NC & SC)，如果可以，怎么做？
GetHuman：这些常见的Duke Energy (NC & SC)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ron Ferrell 常见 Duke Energy (NC & SC) 问题的列表）
~Ron Ferrell：“ Service Outage”是我尝试使用to call的原因。
~Ron Ferrell对Duke Energy (NC & SC)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ron Ferrell：I tried to communicate with Duke for an by email and telephonically. I have to say that no results were satisfactory. It started with the robo-lady. I reported to the first person I spoke to that it was beyond user friendly. I would have made it more user friendly by starting with who you are and not the services you provide or easy to you by your staff. I had poor phone service on my last call when the lady could not find the street I was referencing after * tries. I had to have my real estate agent find the address the meter belonged to and it was not the address I purchased by the meter numbers matched. The last person I spoke with was not interested in that number and only in the address and the spelling of the name of the street. It bothers me that such people are in charge of nuclear plants. If you can't start with getting service started, how can I know if you can respond appropriately started.*When I asked to speak with a supervisor, she said she could not do that. To
GetHuman：让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内，如何轻松解决Duke Energy (NC & SC)问题？
~Ron Ferrell：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ron Ferrell：在沟通方面，我会给他们五分之三的five。
GetHuman：Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢？
~Ron Ferrell：为此，我要说出五分之二的five。
GetHuman：最后-对其他Duke Energy (NC & SC)客户有何建议？
~Ron Ferrell：在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ron Ferrell在November 12th, 2017发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。