Dollar Rent-A-Car: Left Baltimoer to Dayton on ******. Called Doll...

GetHuman用户~disgusted customer来自November 21st, 2017的Dollar Rent-A-Car条客户评论

~disgusted customer案的背景

GetHuman:~disgusted customer-您能告诉我们其他Dollar Rent-A-Car个客户何时提起诉讼吗?
~disgusted customer:Sure。在November 19th上是morning。
GetHuman:您是否接触到Dollar Rent-A-Car,如果可以,怎么做?
~disgusted customer:我使用了我在GetHuman Dollar Rent-A-Car客户电话号码页面上找到的800-800-4000号码:Dollar Rent-A-Car客户服务电话号码
GetHuman:这些常见的Dollar Rent-A-Car客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~disgusted customer 常见 Dollar Rent-A-Car 问题的列表)
~disgusted customer:“ Loyalty program”是我尝试使用to call的原因。

~disgusted customer对Dollar Rent-A-Car客户服务的评价

GetHuman:那么,您如何总结GetHuman的Dollar Rent-A-Car客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~disgusted customer:Left Baltimoer to Dayton on ******. Called Dollar to advise out flight would arrive late. Was told no problem, that someone would wait for our arrival so we could pick up our car.*Got to Dayton, told to wait outside in the cold for a shuttle to take us to the facility to get the car. Waited for ** mins and no shuttle ever showed up. then was told the facility closed and no one to meet us until next morning. Meanwhile, the cab fare to go to our hotel would have been $** one way, and still had to go back the next day for the car. Then told to go to Hertz as they would honor our reservation. Hertz said they would not. Hertz says Dollar pulls that line all of the time, and never has enough cars reserved to meet reservation needs. We had to get a car from another car rental company at triple the costof what we expected to pay for our rental from Dollar, but had no choice.*Each phone call to Dollar was routed to Manila Philipines. Despite their names of Chelsea, Brad, Catherine, and
GetHuman:让我们量化一下您与Dollar Rent-A-Car联系的经验。在1到5的范围内,如何轻松解决Dollar Rent-A-Car问题?
~disgusted customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~disgusted customer:在沟通方面,我会给他们五分之三的three。
GetHuman:Dollar Rent-A-Car快速有效地解决问题的能力又如何呢?
~disgusted customer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Dollar Rent-A-Car客户有何建议?
~disgusted customer:在一天中的早些时候或深夜给他们打电话。不要忘记Dollar Rent-A-Car可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~disgusted customer在November 19th, 2017发生的Dollar Rent-A-Car客户服务问题中得到了一些有用的反馈和措辞。

Dollar Rent-A-Car

1.67 of 5 stars | 25条评论

~disgusted customer的Dollar Rent-A-Car评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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