Dollar Rent-A-Car: I reserved a car through priceline with a conf...

GetHuman用户~albolden来自November 27., 2017的Dollar Rent-A-Car条客户评论

~albolden案的背景

GetHuman:~albolden-您能告诉我们其他Dollar Rent-A-Car个客户何时提起诉讼吗?
~albolden:Yes。在November 18.上是middle of the night。
GetHuman:您是否接触到Dollar Rent-A-Car,如果可以,怎么做?
~albolden:我使用了我在GetHuman Dollar Rent-A-Car客户电话号码页面上找到的800-800-4000号码:Dollar Rent-A-Car客户服务电话号码
GetHuman:这些常见的Dollar Rent-A-Car客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~albolden 常见 Dollar Rent-A-Car 问题的列表)
~albolden:“ Loyalty program”是我尝试使用to call的原因。

~albolden对Dollar Rent-A-Car客户服务的评价

GetHuman:那么,您如何总结GetHuman的Dollar Rent-A-Car客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~albolden:I reserved a car through priceline with a confirmation number on May **, **** approx. **:**pm only to find out the receptionist, (Allyssa)supervisor overruled the receptionist who ask me for identification*credit card at Norfolk Internatiional Airport in Virginia. She stated that they didn't have the car (compact) because it was issured to a government official. I asked if I could get another type of car for the same price and she said "NO." She stated that I could upgrade which would cost me more. I refused and went to Hertz. I sent a written complaint as well as contacted the customer service dept. which hadn't heard from as of now. I was receptive to any accomodations but that wasn't offered to me. A few customers left the line.
GetHuman:让我们量化一下您与Dollar Rent-A-Car联系的经验。在1到5的范围内,如何轻松解决Dollar Rent-A-Car问题?
~albolden:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~albolden:在沟通方面,我会给他们五分之三的three。
GetHuman:Dollar Rent-A-Car快速有效地解决问题的能力又如何呢?
~albolden:为此,我要说出五分之二的four。
GetHuman:最后-对其他Dollar Rent-A-Car客户有何建议?
~albolden:在一天中的早些时候或深夜给他们打电话。不要忘记Dollar Rent-A-Car可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~albolden在November 18., 2017发生的Dollar Rent-A-Car客户服务问题中得到了一些有用的反馈和措辞。

Dollar Rent-A-Car

1.67 of 5 stars | 25条评论

~albolden的Dollar Rent-A-Car评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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