DirecTV: Static on any channel, not the show but any com...
GetHuman用户~THE CARP来自November 25th, 2017的DirecTV条客户评论
~THE CARP案的背景
GetHuman:~THE CARP-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~THE CARP:Sure。在November 16th上是evening。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~THE CARP 常见 DirecTV 问题的列表)
~THE CARP:“ Payment Inquiry”是我尝试使用to call的原因。
~THE CARP对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~THE CARP:Static on any channel, not the show but any commercial starting out with anything to due with "POLLUTION CONTROL". In particular, two (*) commercials: *). Young girl on a beach drawing a stick funny face women in the sand and *). Young girl walking along a stream in a forest. When either one of these commercials come on the TV goes into "STATIC MODE", and lasts the full length of all commercial shown at this particular time. Easiest way to get around it is either put the TV it "MUTE MODE" or change the channel for up to two (*) minutes and then return to your original channel. Direct TV has been informed of this and is trying to solve this problem. Just a note: "I've been with "DIRECT TV" for over two (*) years here in the state of Indiana and I had "DIRECT TV" in Plainwell, Michigan for over thirty (**) years. I've never had a serious problem with them for all these years.
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~THE CARP:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~THE CARP:在沟通方面,我会给他们五分之三的two。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~THE CARP:为此,我要说出五分之二的one。
GetHuman:最后-对其他DirecTV客户有何建议?
~THE CARP:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~THE CARP在November 16th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。