DirecTV: Baited and switched. Tried to add one HD receiv...
GetHuman用户~feeling used来自November 23rd, 2017的DirecTV条客户评论
~feeling used案的背景
GetHuman:~feeling used-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~feeling used:Sure。在November 15th上是afternoon。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
~feeling used:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码 GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~feeling used 常见 DirecTV 问题的列表)
~feeling used:“ Cancel Account”是我尝试使用to call的原因。
~feeling used对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~feeling used:Baited and switched. Tried to add one HD receiver. Told there would be no increase to my bill,no contract. The *rd party confirmation wanted me to agree to numerous increases & * yr contract. Express customer support (***)***-**** was slightly more pleasant, but told me the first person was wrong - I said it is your company, your training and unacceptable to bait and switch. He didn't budge-* yr contract & monthly fee for hd. Said he would give me $** off per month-we'll see if that shows up. Going to Dish Network or may just disconnect and go internet. Oh and when I told Dish Network I had a Roku, they hung up. Guess Roku has something going & no monthly fee. just learning how Roku works.
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~feeling used:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~feeling used:在沟通方面,我会给他们五分之三的four。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~feeling used:为此,我要说出五分之二的three。
GetHuman:最后-对其他DirecTV客户有何建议?
~feeling used:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~feeling used在November 15th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。