Digital River: They sent me the wrong product. This was the *r...
GetHuman用户~videocraze来自novembre 8, 2017的Digital River条客户评论
~videocraze案的背景
GetHuman：~videocraze-您能告诉我们其他Digital River个客户何时提起诉讼吗？
~videocraze：Sure。在novembre 3上是evening。
GetHuman：您是否接触到Digital River，如果可以，怎么做？
GetHuman：这些常见的Digital River客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~videocraze 常见 Digital River 问题的列表）
~videocraze：“ Complaint”是我尝试使用to call的原因。
~videocraze对Digital River客户服务的评价
GetHuman：那么，您如何总结GetHuman的Digital River客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~videocraze：They sent me the wrong product. This was the *rd call. Explained my problem, put on hold, ** minutes later the agent tells me I'll get an email in **-** hours. Five minutes later the email tells me to send back the product for a refund (at my expense). Second call, explained my problem, put on hold, ** minutes later the agent tells me I'll get an email in **-** hours. It's been * or * days and no email. Third phone call. It's only been ** hours so the agent wants me to wait until the end of the business day. HAHA! It's Friday. Really? So I complained and he transferred me to a supervisor. In a matter of minutes, she is able to request a UPS pickup at my house and delivery of the correct version. Amazing, isn't it?
GetHuman：让我们量化一下您与Digital River联系的经验。在1到5的范围内，如何轻松解决Digital River问题？
~videocraze：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~videocraze：在沟通方面，我会给他们五分之三的five。
GetHuman：Digital River快速有效地解决问题的能力又如何呢？
~videocraze：为此，我要说出五分之二的five。
GetHuman：最后-对其他Digital River客户有何建议？
~videocraze：在一天中的早些时候或深夜给他们打电话。不要忘记Digital River可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~videocraze在novembre 3, 2017发生的Digital River客户服务问题中得到了一些有用的反馈和措辞。