Dick's Sporting Goods: I had to purchase football cleats for my son...

GetHuman用户~girlofsin来自novembre 28, 2017的Dick's Sporting Goods条客户评论

~girlofsin案的背景

GetHuman:~girlofsin-您能告诉我们其他Dick's Sporting Goods个客户何时提起诉讼吗?
~girlofsin:Yup。在novembre 26上是middle of the night。
GetHuman:您是否接触到Dick's Sporting Goods,如果可以,怎么做?
~girlofsin:我使用了我在GetHuman Dick's Sporting Goods客户电话号码页面上找到的877-846-9997号码:Dick's Sporting Goods客户服务电话号码
GetHuman:这些常见的Dick's Sporting Goods客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~girlofsin 常见 Dick's Sporting Goods 问题的列表)
~girlofsin:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~girlofsin对Dick's Sporting Goods客户服务的评价

GetHuman:那么,您如何总结GetHuman的Dick's Sporting Goods客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~girlofsin:I had to purchase football cleats for my son. We see a whole showcase of nice looking cleats. Of course, no one was at the shoe department. I had to look all over the store for help. I asked someone to paige someone for the shoe department. No one comes. I look again and finally someone comes. Walks slowly and this is the best one of them all. We asked where can we get these cleats. The shoe salesmen says "Oh we don't have those in the store, they are online only". My husband went ballistic. You have to be kidding me. No sign saying online only. Waiting ** minutes for a let down like that. You just lost a customer. How do you go to a store to buy cleats and they have a very few selection to buy but the one you want you cannot get nor try on. We left and went to Sports Authority and guess what they had what we needed.
GetHuman:让我们量化一下您与Dick's Sporting Goods联系的经验。在1到5的范围内,如何轻松解决Dick's Sporting Goods问题?
~girlofsin:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~girlofsin:在沟通方面,我会给他们五分之三的five。
GetHuman:Dick's Sporting Goods快速有效地解决问题的能力又如何呢?
~girlofsin:为此,我要说出五分之二的five。
GetHuman:最后-对其他Dick's Sporting Goods客户有何建议?
~girlofsin:在一天中的早些时候或深夜给他们打电话。不要忘记Dick's Sporting Goods可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~girlofsin在novembre 26, 2017发生的Dick's Sporting Goods客户服务问题中得到了一些有用的反馈和措辞。

Dick's Sporting Goods

2.50 of 5 stars | 32条评论

~girlofsin的Dick's Sporting Goods评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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