Dell: Normally I abhore talking to people in India, a...
GetHuman用户~cheygal来自November 10., 2017的Dell条客户评论
~cheygal案的背景
GetHuman:~cheygal-您能告诉我们其他Dell个客户何时提起诉讼吗?
~cheygal:Yes I can。在November 6.上是middle of the night。
GetHuman:您是否接触到Dell,如果可以,怎么做?
~cheygal:我使用了我在GetHuman Dell客户电话号码页面上找到的800-847-4096号码:Dell客户服务电话号码 GetHuman:这些常见的Dell客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cheygal 常见 Dell 问题的列表)
~cheygal:“ Technical support”是我尝试使用to call的原因。
~cheygal对Dell客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dell客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cheygal:Normally I abhore talking to people in India, and I would far prefer speaking to an American, however, I was helped immediately and the man (told me his name but who can understand Indian names?) was very courteous and intelligent, and provided the assistance I needed. I was pleasantly surprised. This was the best experience I have EVER had with Indian customer service, for any company, at any time.
GetHuman:让我们量化一下您与Dell联系的经验。在1到5的范围内,如何轻松解决Dell问题?
~cheygal:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cheygal:在沟通方面,我会给他们五分之三的three。
GetHuman:Dell快速有效地解决问题的能力又如何呢?
~cheygal:为此,我要说出五分之二的four。
GetHuman:最后-对其他Dell客户有何建议?
~cheygal:在一天中的早些时候或深夜给他们打电话。不要忘记Dell可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cheygal在November 6., 2017发生的Dell客户服务问题中得到了一些有用的反馈和措辞。