Dell: I called with a simple problem: a charge that I...
GetHuman用户~ANNONYMOUS来自November 5, 2017的Dell条客户评论
~ANNONYMOUS案的背景
GetHuman：~ANNONYMOUS-您能告诉我们其他Dell个客户何时提起诉讼吗？
~ANNONYMOUS：Yes I can。在Oktober 28上是middle of the night。
GetHuman：您是否接触到Dell，如果可以，怎么做？
~ANNONYMOUS：我使用了我在GetHuman Dell客户电话号码页面上找到的800-847-4096号码：Dell客户服务电话号码 GetHuman：这些常见的Dell客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ANNONYMOUS 常见 Dell 问题的列表）
~ANNONYMOUS：“ Warranty claim”是我尝试使用to call的原因。
~ANNONYMOUS对Dell客户服务的评价
GetHuman：那么，您如何总结GetHuman的Dell客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ANNONYMOUS：I called with a simple problem: a charge that I wanted to take off automatic annual renewal. I spoke to * different people in India. When none of them could help me I asked to speak with someone in the U.S. He was helpful but couldnt resolve my problem and had to transfer my call to another dept. which was in India. She didnt know what to do and so she transferred my call and yet again. Before the call was picked up it was dropped. So ** minutes later and I still have the problem. I would never buy another Dell. The communication and assistance is simply rediculously horrible.
GetHuman：让我们量化一下您与Dell联系的经验。在1到5的范围内，如何轻松解决Dell问题？
~ANNONYMOUS：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ANNONYMOUS：在沟通方面，我会给他们五分之三的one。
GetHuman：Dell快速有效地解决问题的能力又如何呢？
~ANNONYMOUS：为此，我要说出五分之二的one。
GetHuman：最后-对其他Dell客户有何建议？
~ANNONYMOUS：在一天中的早些时候或深夜给他们打电话。不要忘记Dell可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ANNONYMOUS在Oktober 28, 2017发生的Dell客户服务问题中得到了一些有用的反馈和措辞。