Credit One Bank: hideous hideous hideous.....followed by decepti...
GetHuman用户~Taipan77来自November 18th, 2017的Credit One Bank条客户评论
~Taipan77案的背景
GetHuman:~Taipan77-您能告诉我们其他Credit One Bank个客户何时提起诉讼吗?
~Taipan77:Sure。在November 9th上是middle of the night。
GetHuman:您是否接触到Credit One Bank,如果可以,怎么做?
GetHuman:这些常见的Credit One Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Taipan77 常见 Credit One Bank 问题的列表)
~Taipan77:“ Setup an account”是我尝试使用to call的原因。
~Taipan77对Credit One Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的Credit One Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Taipan77:hideous hideous hideous.....followed by deceptive, completely consumer unfriendly, discourteous,and patently disingenious.**Called to cancel my account after being hit with late fees after my acct was charged a monthly pro-rated annual membership fee that you cannot pay in full. Once they learned I was calling to cancel they would claim I needed to speak to another department and then disconnect the call.*All the agents are offshore and are primarily Indian nationals working for one of the mega-size call centers. Good English speaking skills are not the prime requirement for working in these places, even the most elementary English speaker can get hired despite the thickness of their accent as long as they have a pulse, will work only nights, and will agree to make a max of $*.***hr USD after one year.
GetHuman:让我们量化一下您与Credit One Bank联系的经验。在1到5的范围内,如何轻松解决Credit One Bank问题?
~Taipan77:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Taipan77:在沟通方面,我会给他们五分之三的one。
GetHuman:Credit One Bank快速有效地解决问题的能力又如何呢?
~Taipan77:为此,我要说出五分之二的five。
GetHuman:最后-对其他Credit One Bank客户有何建议?
~Taipan77:在一天中的早些时候或深夜给他们打电话。不要忘记Credit One Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Taipan77在November 9th, 2017发生的Credit One Bank客户服务问题中得到了一些有用的反馈和措辞。