Costco: I was very pleased with the person I spoke with...

GetHuman用户~nate975来自November 22nd, 2017的Costco条客户评论

Background on ~nate975's case

GetHuman: ~nate975 - can you tell our other Costco customers when your case took place?
~nate975: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Costco, and if so, how?
~nate975: I used the 800-220-6000 number I found for on the GetHuman Costco customer phone number page I was on: Costco Customer Service Phone Number
GetHuman: And which of these common Costco customer issues best describes the reason you wanted to talk to them?
(Shows ~nate975 a list of common Costco problems)
~nate975: "Change order" was why I was trying to call.

~nate975's review of Costco customer service

GetHuman: So how would you sum up your experience for GetHuman's Costco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nate975: I was very pleased with the person I spoke with. She was extremely helpful, and I had zero wait time.
GetHuman: Let's quantify your experience contacting Costco. On a scale of 1 to 5, how easy is it go get help on a Costco problem?
~nate975: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nate975: I'd give them a five out of five on communication.
GetHuman: And what about Costco's ability to quickly and effectively address your problem?
~nate975: For that I would say three out of five.
GetHuman: And finally- any advice for other Costco customers?
~nate975: 在一天中的早些时候或深夜给他们打电话。不要忘记Costco可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~nate975 taken from his Costco customer service problem that occurred on November 14th, 2017.

Costco

3.17 of 5 stars | 66 reviews

~nate975's Costco Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Costco, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Costco in any way.

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