Continental Airlines: Summary: Web site is a disaster, although the p...
GetHuman用户GetHuman-184559来自octubre 31º, 2017的Continental Airlines条客户评论
GetHuman-184559案的背景
GetHuman：GetHuman-184559-您能告诉我们其他Continental Airlines个客户何时提起诉讼吗？
GetHuman-184559：Yes。在octubre 23º上是afternoon。
GetHuman：您是否接触到Continental Airlines，如果可以，怎么做？
GetHuman：这些常见的Continental Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-184559 常见 Continental Airlines 问题的列表）
GetHuman-184559：“ Cancel flight”是我尝试使用to call的原因。
GetHuman-184559对Continental Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Continental Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-184559：Summary: Web site is a disaster, although the people there did try to be helpful on the phone. The web site allowed me to book a non-existent seat so my purchase wouldn't go through. After having spent ** min finding a flight and making booking, only to be stuck, I called customer support for help. After **min got a person who passed me to web site support, where I waited again. When I finally made it through I was told it was the fault of a partner airline, and manually booked it by phone. It cost me $*** more than advertised on the website. That took about ** min. Later the same day I needed to cancel. I did on the website, but it showed my refund as close to $*** less than the ticket price. So, I again called customer support, I waited **min for person, ** min for them to tell my my refund had been processed (which I knew, but it was the wrong amount) and finally, at the end of ** min I was told there was a mistake with the refund shown on the web site. I still don't know if they've
GetHuman：让我们量化一下您与Continental Airlines联系的经验。在1到5的范围内，如何轻松解决Continental Airlines问题？
GetHuman-184559：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-184559：在沟通方面，我会给他们五分之三的three。
GetHuman：Continental Airlines快速有效地解决问题的能力又如何呢？
GetHuman-184559：为此，我要说出五分之二的two。
GetHuman：最后-对其他Continental Airlines客户有何建议？
GetHuman-184559：在一天中的早些时候或深夜给他们打电话。不要忘记Continental Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-184559在octubre 23º, 2017发生的Continental Airlines客户服务问题中得到了一些有用的反馈和措辞。