Consumer Reports: I had a auto renew subscription. but decided to...
GetHuman用户~dez来自November 21st, 2017的Consumer Reports条客户评论
~dez案的背景
GetHuman:~dez-您能告诉我们其他Consumer Reports个客户何时提起诉讼吗?
~dez:Yes I can。在November 18th上是morning。
GetHuman:您是否接触到Consumer Reports,如果可以,怎么做?
GetHuman:这些常见的Consumer Reports客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dez 常见 Consumer Reports 问题的列表)
~dez:“ None of those really matches why I wanted to call Consumer Reports that day.”是我尝试使用to call的原因。
~dez对Consumer Reports客户服务的评价
GetHuman:那么,您如何总结GetHuman的Consumer Reports客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dez:I had a auto renew subscription. but decided to discontinue and as the credit card on file was NO LONGER VALID (completely new number) I just let it lapse. Somehow they were able to charge my new credit card without my permission. My bank says it does not give out my full card number to merchants and I did not give it to them. Creepy.
GetHuman:让我们量化一下您与Consumer Reports联系的经验。在1到5的范围内,如何轻松解决Consumer Reports问题?
~dez:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dez:在沟通方面,我会给他们五分之三的five。
GetHuman:Consumer Reports快速有效地解决问题的能力又如何呢?
~dez:为此,我要说出五分之二的three。
GetHuman:最后-对其他Consumer Reports客户有何建议?
~dez:在一天中的早些时候或深夜给他们打电话。不要忘记Consumer Reports可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dez在November 18th, 2017发生的Consumer Reports客户服务问题中得到了一些有用的反馈和措辞。