Consumer Reports: i want feed back re: T-mobile service I purchased
GetHuman用户GetHuman-diane_sa来自December 1st, 2017的Consumer Reports条客户评论
GetHuman-diane_sa案的背景
GetHuman：GetHuman-diane_sa-您能告诉我们其他Consumer Reports个客户何时提起诉讼吗？
GetHuman-diane_sa：Yes。在November 25th上是morning。
GetHuman：您是否接触到Consumer Reports，如果可以，怎么做？
GetHuman：这些常见的Consumer Reports客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-diane_sa 常见 Consumer Reports 问题的列表）
GetHuman-diane_sa：“ None of those really matches why I wanted to call Consumer Reports that day.”是我尝试使用to call的原因。
GetHuman-diane_sa对Consumer Reports客户服务的评价
GetHuman：那么，您如何总结GetHuman的Consumer Reports客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-diane_sa：i want feed back re: T-mobile service I purchased
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-diane_sa：In July **** I purchased a phone plan for my ** yr granddaughter to use in my area - service, reception was great* however we selected them because they assured us that she would receive same service and reception when she relocated the Big Bear CA which she did in Nov. She got no reception at all and yet I received a delinquent notice to pay $***.**(for Nov. and Dec) or they would turn me over to collections. Although I argued with them they would not relent. I pd for fear of my credit rating being effected, but with the intent of fighting them. I then received a bill for $**.** and the same threats. When does it stop. I am arguing that due to no reception there should be no charge and I want to be reimbursed. They said simply to take the phone to any service provider in Big Bear and make the change. Well in addition to the inaccurate information about their own service in that area, the new provider said they could not do that because the phone belongs to T-Mobile. So, she had to purchase another phone in order to use them as a provider (verizon)
GetHuman：让我们量化一下您与Consumer Reports联系的经验。在1到5的范围内，如何轻松解决Consumer Reports问题？
GetHuman-diane_sa：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-diane_sa：在沟通方面，我会给他们五分之三的three。
GetHuman：Consumer Reports快速有效地解决问题的能力又如何呢？
GetHuman-diane_sa：为此，我要说出五分之二的five。
GetHuman：最后-对其他Consumer Reports客户有何建议？
GetHuman-diane_sa：在一天中的早些时候或深夜给他们打电话。不要忘记Consumer Reports可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-diane_sa在November 25th, 2017发生的Consumer Reports客户服务问题中得到了一些有用的反馈和措辞。