Comcast: Today I had a real bad customer service experie...
GetHuman用户~mashal1来自November 22nd, 2017的Comcast条客户评论
~mashal1案的背景
GetHuman：~mashal1-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~mashal1：Sure。在November 13th上是morning。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mashal1 常见 Comcast 问题的列表）
~mashal1：“ Complaint”是我尝试使用to call的原因。
~mashal1对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mashal1：Today I had a real bad customer service experience with comcast. No CARE, No Respect and NO REGARD for the existing customer who has been with them for the last ** plus years. Customer service needs lot of coaching and Comcast needs to invest $$$$ in traing their Associates. I needed to talk to the supervisor for my billing issue. The associate was reluctant in transferring the call to the supervisor and put me on hold. Guess what one minute later she hung up. BTW the associte name was Yvette ID *****YG*. I tried calling again and this time I had the pleasure of talking to Kennith and the same thing happened he said he is going to transfer the call to supervisor and again the call was disconnected by the associate. HELLO COMCAST you guys are investing lot of money in ads to gain new customers but doing absolutely NOTHING in retaining you LOYAL Franchised customers. If this attituted is going to be a new norm then I wonder for how long this can last and before we know it Comcast will be
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~mashal1：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mashal1：在沟通方面，我会给他们五分之三的four。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~mashal1：为此，我要说出五分之二的five。
GetHuman：最后-对其他Comcast客户有何建议？
~mashal1：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mashal1在November 13th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。