Comcast: TV programming change

GetHuman用户GetHuman-patb来自दिसंबर २, २०१७的Comcast条客户评论

Background on GetHuman-patb's case

GetHuman: GetHuman-patb - can you tell our other Comcast customers when your case took place?
GetHuman-patb: Yes. It was afternoon, on नवंबर २९.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman-patb: I used the 800-934-6489 number I found for on the GetHuman Comcast customer phone number page I was on: Comcast Customer Service Phone Number
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-patb a list of common Comcast problems)
GetHuman-patb: "Cancel service" was why I was trying to call.

GetHuman-patb's review of Comcast customer service

GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-patb: TV programming change
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२९/१७?
GetHuman-patb: The H* (history *) channel is now Viceland. This is a terrible station. First of all, there is no history. So far, I see weird and*or *** - trans gender programming. This is not suitable family viewing. I see none of the shows from H* (*****, World War II, ancient astronauts, etc) as was promised. Since the history channel is mostly pawn shows or the like, you have effectively eliminated ALL history from your programming and replaced it with a combination of pawn*****trans-gender programming. I'll be sure to check out the Verizon lineup.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
GetHuman-patb: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-patb: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
GetHuman-patb: For that I would say two out of five.
GetHuman: And finally- any advice for other Comcast customers?
GetHuman-patb: 在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-patb taken from his Comcast customer service problem that occurred on नवंबर २९, २०१७.

Comcast

1.97 of 5 stars | 1979 reviews

GetHuman-patb's Comcast Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Comcast, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Comcast in any way.

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