Comcast: I was trying to get my internet activation stat...
GetHuman用户GetHuman-46498来自novembre 23, 2017的Comcast条客户评论
GetHuman-46498案的背景
GetHuman:GetHuman-46498-您能告诉我们其他Comcast个客户何时提起诉讼吗?
GetHuman-46498:Yup。在novembre 17上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman-46498:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码 GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-46498 常见 Comcast 问题的列表)
GetHuman-46498:“ Service problem”是我尝试使用to call的原因。
GetHuman-46498对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-46498:I was trying to get my internet activation status updated on the customer web site. I called and chatted a number of times with Customer Service and Tech reps but all they could do was check my modem and tell me my internet was OK. They could fix a broken TV service or a broken internet service but, they had no clue how everything interacted with the web site. After the final hour long call, bouncing between * departments only to finally get cut off, I wrote an email and sent screen shots. Someone called me back that evening. I explained the problem (in a * minute call) and when I checked the next morning, the issue was resolved. :)
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
GetHuman-46498:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-46498:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
GetHuman-46498:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
GetHuman-46498:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-46498在novembre 17, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。