Chatted with Comcast days ago and was promised...
GetHuman用户~Sam来自novembre 20, 2017的Comcast条客户评论
~Sam案的背景
GetHuman:~Sam-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Sam:Yup。在novembre 11上是evening。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sam 常见 Comcast 问题的列表)
~Sam:“ Pay bill”是我尝试使用to call的原因。
~Sam对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sam:Chatted with Comcast days ago and was promised for the *th time a crew would be out to dig an area for cable. This has been going on for nearly * months and lots of broken promises.*How a company can ignore customer service is so beyond what I have ever experienced, it boggles the mind. I have a temp. cable running across my property and my neighbors. It was supposed to be addressed the beginning of January.*Never have I seen such a screwed up company. And the joke is, they have purchased Time Warner Cable and will inherit another ** million customers. How can they even think they can handle them when they cannot satisfy us? *When you call you get someone in Mexico, the Philippines, or South America somewhere, never in the U.S. *Had I known this ahead of time, I'd have gone with another provider, one that actually provides service.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Sam:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sam:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Sam:为此,我要说出五分之二的four。
GetHuman:最后-对其他Comcast客户有何建议?
~Sam:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sam在novembre 11, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。