Citibank: Wonderful service! **I closed my account with C...
GetHuman用户GetHuman-304959来自novembre 20, 2017的Citibank条客户评论
GetHuman-304959案的背景
GetHuman：GetHuman-304959-您能告诉我们其他Citibank个客户何时提起诉讼吗？
GetHuman-304959：Yes。在novembre 14上是late at night。
GetHuman：您是否接触到Citibank，如果可以，怎么做？
GetHuman-304959：我使用了我在GetHuman Citibank客户电话号码页面上找到的800-950-5114号码：Citibank客户服务电话号码 GetHuman：这些常见的Citibank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-304959 常见 Citibank 问题的列表）
GetHuman-304959：“ Dispute a Charge”是我尝试使用to call的原因。
GetHuman-304959对Citibank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Citibank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-304959：Wonderful service! **I closed my account with Citibank and had some problems with phantom charges even AFTER closing it, and sought help in person at my nearest Citibank. They turned me away without so much as a glance at my statements, telling me to "just the pay the fees."**I contacted online Customer Service today and was met with a very friendly agent who looked up my records and explained the situation thoroughly, assuring me that the "fees" were mistakes of theirs and that no further action or payment would need be taken on my part. He created a note on my account explaining my problem and forwarded it for the relevant authorities to rectify the problem and cease sending me letters.**I couldn't ask for better service! :)
GetHuman：让我们量化一下您与Citibank联系的经验。在1到5的范围内，如何轻松解决Citibank问题？
GetHuman-304959：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-304959：在沟通方面，我会给他们五分之三的four。
GetHuman：Citibank快速有效地解决问题的能力又如何呢？
GetHuman-304959：为此，我要说出五分之二的one。
GetHuman：最后-对其他Citibank客户有何建议？
GetHuman-304959：在一天中的早些时候或深夜给他们打电话。不要忘记Citibank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-304959在novembre 14, 2017发生的Citibank客户服务问题中得到了一些有用的反馈和措辞。