Citibank: person on the other end wouldn't our couldn't a...
GetHuman用户~sheesh来自November 28th, 2017的Citibank条客户评论
~sheesh案的背景
GetHuman:~sheesh-您能告诉我们其他Citibank个客户何时提起诉讼吗?
~sheesh:Sure。在November 27th上是middle of the night。
GetHuman:您是否接触到Citibank,如果可以,怎么做?
GetHuman:这些常见的Citibank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sheesh 常见 Citibank 问题的列表)
~sheesh:“ Complaint”是我尝试使用to call的原因。
~sheesh对Citibank客户服务的评价
GetHuman:那么,您如何总结GetHuman的Citibank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sheesh:person on the other end wouldn't our couldn't answer my questions. could not direct me to a real human person at an actual bank that i could walk in and see. refused to tell me whether the office answering the *** number is in my country or some other country. **aternatively, emailed for some info and received a form letter that was just indecipherable and didn't address the specific questions i had.**and this, in a situation where I am trying to give them money. IMAGINE the difficulty I would have in a situation where maybe they thought I should owe them money.
GetHuman:让我们量化一下您与Citibank联系的经验。在1到5的范围内,如何轻松解决Citibank问题?
~sheesh:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sheesh:在沟通方面,我会给他们五分之三的three。
GetHuman:Citibank快速有效地解决问题的能力又如何呢?
~sheesh:为此,我要说出五分之二的five。
GetHuman:最后-对其他Citibank客户有何建议?
~sheesh:在一天中的早些时候或深夜给他们打电话。不要忘记Citibank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sheesh在November 27th, 2017发生的Citibank客户服务问题中得到了一些有用的反馈和措辞。