Choxi: I signed up at the beginning of December and wa...

GetHuman用户~ErikaP来自November 20th, 2017的Choxi条客户评论

~ErikaP案的背景

GetHuman:~ErikaP-您能告诉我们其他Choxi个客户何时提起诉讼吗?
~ErikaP:Sure。在November 11th上是afternoon。
GetHuman:您是否接触到Choxi,如果可以,怎么做?
~ErikaP:我使用在GetHuman Choxi客户服务联系信息页面上找到的phone number:联系Choxi客户服务
GetHuman:这些常见的Choxi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ErikaP 常见 Choxi 问题的列表)
~ErikaP:“ Track order”是我尝试使用to call的原因。

~ErikaP对Choxi客户服务的评价

GetHuman:那么,您如何总结GetHuman的Choxi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ErikaP:I signed up at the beginning of December and was supposed to be issued a $** credit since my friend referred me. The credit code did not work so I contacted customer service. After * weeks they "issued a credit", I went to make a purchase- no credit to be found. Contacted the customer rep back- another * weeks later- "new credit"... and of course, no credit. At this point I called the number (form my *th time) and requested to speak to a supervisor. The woman who could hardly mumble out a comprehensive English sentence put me on hold several times to finally tell me she issued a credit (which this time I could see on my account). Only to tell me that it MUST be used towards a purchase of $** or more. This was NEVER stated upon sign up or during ANY of my correspondence via email or phone during the month* I spent dealing with this joke of a company. I will certainly never be dealing with them again and will surely encourage my friends, family and strangers not to either. What a
GetHuman:让我们量化一下您与Choxi联系的经验。在1到5的范围内,如何轻松解决Choxi问题?
~ErikaP:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ErikaP:在沟通方面,我会给他们五分之三的five。
GetHuman:Choxi快速有效地解决问题的能力又如何呢?
~ErikaP:为此,我要说出五分之二的five。
GetHuman:最后-对其他Choxi客户有何建议?
~ErikaP:尽早或晚些时候与他们打交道。不要忘记Choxi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ErikaP在November 11th, 2017发生的Choxi客户服务问题中得到了一些有用的反馈和措辞。

Choxi

3.83 of 5 stars | 122条评论

~ErikaP的Choxi评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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