First Time using Chegg.com and I rented a coupl...
GetHuman用户~Jim来自ноябрь 23-го, 2017的Chegg条客户评论
~Jim案的背景
GetHuman：~Jim-您能告诉我们其他Chegg个客户何时提起诉讼吗？
~Jim：Yeah。在ноябрь 21-го上是afternoon。
GetHuman：您是否接触到Chegg，如果可以，怎么做？
~Jim：我使用了我在GetHuman Chegg客户电话号码页面上找到的855-477-0177号码：Chegg客户服务电话号码 GetHuman：这些常见的Chegg客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jim 常见 Chegg 问题的列表）
~Jim：“ Missing Order”是我尝试使用to call的原因。
~Jim对Chegg客户服务的评价
GetHuman：那么，您如何总结GetHuman的Chegg客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jim：First Time using Chegg.com and I rented a couple books which was fine, but I also sold books and they asked for ISBN number. I was suppose to receive check from Chegg but for some reason my book was a certain edition which they never asked for, just ISBN number. I had to respond to email or my book was going to be donated. I just let them have it, but I shouldn't have to pay to get my book back if I typed in all the correct information that they asked for. How is that my fault? I called an customer service, there was a wait and there is nothing that they can do. I gave Chegg another try and tried renting another book. I received confirmation and it was out of stock but could still be bought after waiting * days on that book! I feel like that is poor customer service and as a senior in college I will be telling every single person I know not to use Chegg and I will not recommend them at all! Which is a vast amount of people. I thought this was a reliable website and for such a market to
GetHuman：让我们量化一下您与Chegg联系的经验。在1到5的范围内，如何轻松解决Chegg问题？
~Jim：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jim：在沟通方面，我会给他们五分之三的five。
GetHuman：Chegg快速有效地解决问题的能力又如何呢？
~Jim：为此，我要说出五分之二的five。
GetHuman：最后-对其他Chegg客户有何建议？
~Jim：在一天中的早些时候或深夜给他们打电话。不要忘记Chegg可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jim在ноябрь 21-го, 2017发生的Chegg客户服务问题中得到了一些有用的反馈和措辞。