Chegg: This company charged me initially for their "ho...
GetHuman用户~Mad!来自ноябрь 18-го, 2017的Chegg条客户评论
~Mad!案的背景
GetHuman:~Mad!-您能告诉我们其他Chegg个客户何时提起诉讼吗?
~Mad!:Sure。在ноябрь 9-го上是middle of the night。
GetHuman:您是否接触到Chegg,如果可以,怎么做?
~Mad!:我使用了我在GetHuman Chegg客户电话号码页面上找到的855-477-0177号码:Chegg客户服务电话号码 GetHuman:这些常见的Chegg客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mad! 常见 Chegg 问题的列表)
~Mad!:“ Missing Order”是我尝试使用to call的原因。
~Mad!对Chegg客户服务的评价
GetHuman:那么,您如何总结GetHuman的Chegg客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mad!:This company charged me initially for their "homework help" on the *th day of a * day "free trial". Spent ** hours on phone with them to finally have a conference call with my credit card issuer that resulted in having the pending charge removed. * days later they charged me again! I called back again today and after trying to get to someone in a position to do something more than fill out a form requesting a callback, which resulted in no callback within the promised time frame, I called my card issuer which saw the notes from the previous interaction and immediately reversed the charges. I can only bet that I will be hearing from them now!
GetHuman:让我们量化一下您与Chegg联系的经验。在1到5的范围内,如何轻松解决Chegg问题?
~Mad!:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mad!:在沟通方面,我会给他们五分之三的two。
GetHuman:Chegg快速有效地解决问题的能力又如何呢?
~Mad!:为此,我要说出五分之二的three。
GetHuman:最后-对其他Chegg客户有何建议?
~Mad!:在一天中的早些时候或深夜给他们打电话。不要忘记Chegg可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mad!在ноябрь 9-го, 2017发生的Chegg客户服务问题中得到了一些有用的反馈和措辞。