This is Chase Auto Finance customer service in...
GetHuman用户~tribecapayoff来自نوفمبر ١٣، ٢٠١٧的Chase Auto Finance条客户评论
Background on ~tribecapayoff's case
GetHuman: ~tribecapayoff - can you tell our other Chase Auto Finance customers when your case took place?
~tribecapayoff: Yes. It was evening, on نوفمبر ٦.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~tribecapayoff a list of common Chase Auto Finance problems)
~tribecapayoff: "Repayment question" was why I was trying to call.
~tribecapayoff's review of Chase Auto Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tribecapayoff: This is Chase Auto Finance customer service in the Philippines. I was calling to get pay off info for my lease that ended last month. One day late on the final payment and they say I have to talk to collections before they can give me the pay off?! I can't even begin to explain the absurdity of this logic to them. Worst part, the payment dept is only open M-F *am-*pm EST. Oh, and I work for a living too!
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~tribecapayoff: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tribecapayoff: I'd give them a three out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~tribecapayoff: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~tribecapayoff: 在一天中的早些时候或深夜给他们打电话。不要忘记Chase Auto Finance可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~tribecapayoff taken from his Chase Auto Finance customer service problem that occurred on نوفمبر ٦، ٢٠١٧.