Chase Auto Finance: Why does Chase require a full SS* for any inqiu...

GetHuman用户GetHuman-140302来自नवंबर २५, २०१७的Chase Auto Finance条客户评论

Background on GetHuman-140302's case

GetHuman: GetHuman-140302 - can you tell our other Chase Auto Finance customers when your case took place?
GetHuman-140302: Yeah. It was afternoon, on नवंबर २२.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
GetHuman-140302: I used the 800-336-6675 number I found for on the GetHuman Chase Auto Finance customer phone number page I was on: Chase Auto Finance Customer Service Phone Number
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140302 a list of common Chase Auto Finance problems)
GetHuman-140302: "I need a lien release" was why I was trying to call.

GetHuman-140302's review of Chase Auto Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140302: Why does Chase require a full SS* for any inqiures? Attempted to make an initial payment on my account(Never received any account payment book)Nothing else was acceptable except a full SS*. Don"t we as consumers try to protect ourselves as much as possible.*Chase needs to review this to give the consumer other options. Had to wait * minutes for a supervisor.
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
GetHuman-140302: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140302: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
GetHuman-140302: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
GetHuman-140302: 在一天中的早些时候或深夜给他们打电话。不要忘记Chase Auto Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140302 taken from his Chase Auto Finance customer service problem that occurred on नवंबर २२, २०१७.

Chase Auto Finance

4.75 of 5 stars | 65 reviews

GetHuman-140302's Chase Auto Finance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chase Auto Finance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chase Auto Finance in any way.

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