NEVER use Chase Auto Finance, If you have a cho...

GetHuman用户~GEE OTTO来自November 1, 2017的Chase Auto Finance条客户评论

Background on ~GEE OTTO's case

GetHuman: ~GEE OTTO - can you tell our other Chase Auto Finance customers when your case took place?
~GEE OTTO: Yeah. It was morning, on Oktober 24.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
~GEE OTTO: I used the 800-336-6675 number I found for on the GetHuman Chase Auto Finance customer phone number page I was on: Chase Auto Finance Customer Service Phone Number
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~GEE OTTO a list of common Chase Auto Finance problems)
~GEE OTTO: "Repayment question" was why I was trying to call.

~GEE OTTO's review of Chase Auto Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GEE OTTO: NEVER use Chase Auto Finance, If you have a choice use a credit union or your own bank. They are the WORST financial institution with respect to vehicles. They are heartless, inhuman and vile. I pay my auto loan on time every month with no problems however if you ever inquire about a refinance or "adjustment" prepare to get the cold silent treatment. They could care less about customers they only care about the dollar.
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~GEE OTTO: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GEE OTTO: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~GEE OTTO: For that I would say three out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~GEE OTTO: 在一天中的早些时候或深夜给他们打电话。不要忘记Chase Auto Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~GEE OTTO taken from his Chase Auto Finance customer service problem that occurred on Oktober 24, 2017.

Chase Auto Finance

4.75 of 5 stars | 65 reviews

~GEE OTTO's Chase Auto Finance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chase Auto Finance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chase Auto Finance in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!