Chase Auto Finance: Chase recieved my auto payoff check fed ex ** d...
GetHuman用户~TOTALLY MIFFED来自novembre 18, 2017的Chase Auto Finance条客户评论
Background on ~TOTALLY MIFFED's case
GetHuman: ~TOTALLY MIFFED - can you tell our other Chase Auto Finance customers when your case took place?
~TOTALLY MIFFED: Yes I can. It was evening, on novembre 16.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~TOTALLY MIFFED a list of common Chase Auto Finance problems)
~TOTALLY MIFFED: "Update account information" was why I was trying to call.
~TOTALLY MIFFED's review of Chase Auto Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TOTALLY MIFFED: Chase recieved my auto payoff check fed ex ** days ago. They have no idea where **,***.** check is and said I'd have to wait another ** days. This is with the branch manager callin direct himself for * days. I've to the run around for four weeks!!! Find out now office that handles EXPEDITION OF ERRORS HAS NO PHONE!!! Good Luck!!!! We need this done to close on a house!!! Chase doesn't give a ****!!!! Never been late of four years on loan !!' But I've heard of people losing jobs because chase harrased them at work over late payments!!! How About posting my **,**** payoff check!!!!
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~TOTALLY MIFFED: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TOTALLY MIFFED: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~TOTALLY MIFFED: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~TOTALLY MIFFED: 在一天中的早些时候或深夜给他们打电话。不要忘记Chase Auto Finance可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~TOTALLY MIFFED taken from his Chase Auto Finance customer service problem that occurred on novembre 16, 2017.