Charter Communications: Charter needs more qualified service technician...
GetHuman用户GetHuman-352325来自November 27, 2017的Charter Communications条客户评论
GetHuman-352325案的背景
GetHuman:GetHuman-352325-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
GetHuman-352325:Yes I can。在November 18上是afternoon。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-352325 常见 Charter Communications 问题的列表)
GetHuman-352325:“ Change plan”是我尝试使用to call的原因。
GetHuman-352325对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-352325:Charter needs more qualified service technicians,Very unhappy with recent wifi hookup and feel like were overcharged for our current bill for this service.Tech could not even hook my fairly new laptop to service.I was told to call Acer name on laptop,they charge a fee to help with this.Our I pad works fine. *Also customer service doesn't communicate with technicians very well,they never show in time frame but we have to be there and wait.*Companies should concentrate on giving great service more.Everything seems to about numbers on paper.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
GetHuman-352325:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-352325:在沟通方面,我会给他们五分之三的one。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
GetHuman-352325:为此,我要说出五分之二的two。
GetHuman:最后-对其他Charter Communications客户有何建议?
GetHuman-352325:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-352325在November 18, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。