Charter Communications: I have multiply problems with them! they would...
GetHuman用户~jessicahonda来自November 25th, 2017的Charter Communications条客户评论
~jessicahonda案的背景
GetHuman:~jessicahonda-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~jessicahonda:Yes I can。在November 16th上是afternoon。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jessicahonda 常见 Charter Communications 问题的列表)
~jessicahonda:“ Update account information”是我尝试使用to call的原因。
~jessicahonda对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jessicahonda:I have multiply problems with them! they would pick a date to install my serves and then a yr later disconnecting it. * times I have took off a full days of work waiting on someone to either in stall or pick up the boxes all three times they did not show or call. when I called they would say we have no records of the appointment or they would say they moved it to a different day with out telling me. I understand the all day not really knowing what time other then *am-*pm but then not even show up but days later and making it be like its my fault. It cost me great deal to take a full day off with being a single parent. Now they are calling me every day to tell me they need their boxes back and my account has been charged even though I have already spoke to them many times and they are mailing me boxes to put the equipment in to mail back to them. Which takes up to two weeks to even arrive to me. They just say we cant stop the calling the texting and the mail to me even if I'm still wait
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~jessicahonda:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jessicahonda:在沟通方面,我会给他们五分之三的four。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~jessicahonda:为此,我要说出五分之二的five。
GetHuman:最后-对其他Charter Communications客户有何建议?
~jessicahonda:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jessicahonda在November 16th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。