Care.com: Same story as some others... I signed up for ON...
GetHuman用户GetHuman-164847来自novembre 24, 2017的Care.com条客户评论
GetHuman-164847案的背景
GetHuman：GetHuman-164847-您能告诉我们其他Care.com个客户何时提起诉讼吗？
GetHuman-164847：Yeah。在novembre 22上是afternoon。
GetHuman：您是否接触到Care.com，如果可以，怎么做？
GetHuman-164847：我使用了我在GetHuman Care.com客户电话号码页面上找到的877-227-3115号码：Care.com客户服务电话号码 GetHuman：这些常见的Care.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-164847 常见 Care.com 问题的列表）
GetHuman-164847：“ Cancel service”是我尝试使用to call的原因。
GetHuman-164847对Care.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Care.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-164847：Same story as some others... I signed up for ONE month and they continued charging me for an additional * months until I discovered multiple charges on my credit card. The super super fine print says we'll be charged, but the premise of a one month, one time charge should be just that! Very disappointed. *I used the info on this site to get to a customer service rep, who promptly answered and was quite courteous. She said she would downgrade my account and refund the last charge. I said I wanted ALL of the charges refunded since they can see from the activity on the account that I only used their service for a month. It will take * - ** days to process and they will respond by email. We'll see how it goes.
GetHuman：让我们量化一下您与Care.com联系的经验。在1到5的范围内，如何轻松解决Care.com问题？
GetHuman-164847：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-164847：在沟通方面，我会给他们五分之三的five。
GetHuman：Care.com快速有效地解决问题的能力又如何呢？
GetHuman-164847：为此，我要说出五分之二的two。
GetHuman：最后-对其他Care.com客户有何建议？
GetHuman-164847：在一天中的早些时候或深夜给他们打电话。不要忘记Care.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-164847在novembre 22, 2017发生的Care.com客户服务问题中得到了一些有用的反馈和措辞。