Capital One: I had to get a check reissued that had expired...
GetHuman用户~C. West来自November 21st, 2017的Capital One条客户评论
~C. West案的背景
GetHuman:~C. West-您能告诉我们其他Capital One个客户何时提起诉讼吗?
~C. West:Yup。在November 20th上是middle of the night。
GetHuman:您是否接触到Capital One,如果可以,怎么做?
GetHuman:这些常见的Capital One客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~C. West 常见 Capital One 问题的列表)
~C. West:“ Payment Inquiry”是我尝试使用to call的原因。
~C. West对Capital One客户服务的评价
GetHuman:那么,您如何总结GetHuman的Capital One客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~C. West:I had to get a check reissued that had expired and this phone number after * tries with other departments and phone numbers was the only helpful one. The gentlemen had access to information other departments I guess didn't. Once I called this number though everything was straightened up immediately and check was reissued. Noah was the most kind, best, and without doubt most helpful rep. I have ever spoke with for any company.
GetHuman:让我们量化一下您与Capital One联系的经验。在1到5的范围内,如何轻松解决Capital One问题?
~C. West:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~C. West:在沟通方面,我会给他们五分之三的four。
GetHuman:Capital One快速有效地解决问题的能力又如何呢?
~C. West:为此,我要说出五分之二的one。
GetHuman:最后-对其他Capital One客户有何建议?
~C. West:在一天中的早些时候或深夜给他们打电话。不要忘记Capital One可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~C. West在November 20th, 2017发生的Capital One客户服务问题中得到了一些有用的反馈和措辞。