Capital One: This phone number is only for Credit Card infor...
GetHuman用户~Anon来自November 16, 2017的Capital One条客户评论
~Anon案的背景
GetHuman：~Anon-您能告诉我们其他Capital One个客户何时提起诉讼吗？
~Anon：Yes。在November 12上是morning。
GetHuman：您是否接触到Capital One，如果可以，怎么做？
GetHuman：这些常见的Capital One客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anon 常见 Capital One 问题的列表）
~Anon：“ Payment Inquiry”是我尝试使用to call的原因。
~Anon对Capital One客户服务的评价
GetHuman：那么，您如何总结GetHuman的Capital One客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anon：This phone number is only for Credit Card information. A nice woman answered right away, then transferred me to the banking department. I waited a minute or two until another woman answered. She then asked me for some personal information before putting me on hold for "at least a minute" (turned out to be five or six) to access my account. She finally came back on the line to tell me that my funds would be available tomorrow. My reason for calling was to find out why a posted transaction was still not included in my available balance after * days. She told me she did not know why, and that's just how long it takes.
GetHuman：让我们量化一下您与Capital One联系的经验。在1到5的范围内，如何轻松解决Capital One问题？
~Anon：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anon：在沟通方面，我会给他们五分之三的five。
GetHuman：Capital One快速有效地解决问题的能力又如何呢？
~Anon：为此，我要说出五分之二的five。
GetHuman：最后-对其他Capital One客户有何建议？
~Anon：在一天中的早些时候或深夜给他们打电话。不要忘记Capital One可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anon在November 12, 2017发生的Capital One客户服务问题中得到了一些有用的反馈和措辞。