CVS Caremark: When you call--when finally off hold--the peopl...

GetHuman用户~Soph123来自November 11th, 2017的CVS Caremark条客户评论

~Soph123案的背景

GetHuman:~Soph123-您能告诉我们其他CVS Caremark个客户何时提起诉讼吗?
~Soph123:Yes I can。在November 8th上是middle of the night。
GetHuman:您是否接触到CVS Caremark,如果可以,怎么做?
~Soph123:我使用了我在GetHuman CVS Caremark客户电话号码页面上找到的866-561-5344号码:CVS Caremark客户服务电话号码
GetHuman:这些常见的CVS Caremark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Soph123 常见 CVS Caremark 问题的列表)
~Soph123:“ Mail delivery”是我尝试使用to call的原因。

~Soph123对CVS Caremark客户服务的评价

GetHuman:那么,您如何总结GetHuman的CVS Caremark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Soph123:When you call--when finally off hold--the people are very nice. BUT nothing gets done! I've been out of my meds for weeks now basically and thank god I found some of my old medicine to cover me, but I am running out of them...and I need all these medicines for the rest of my life being a diabetic and former kidney transplant patient.. anyway- they continue to keep messing up everything. The local CVS claims I need a card different than my insurance card to get medicine to go through insurance, but Caremark claims I do not need the card. And I find this out * months after I have had to basically beg them to send me new cards. Then I spend an hor on the phone answering questions and getting my new prescriptions in order (which I had to contact doctor and get all the forms filled out myself) and then when the package arrives (right when they said it would surprisingly) half the order is wrong! This has to be the most frustrating companies I have had ever had to deal with and I've had to t
GetHuman:让我们量化一下您与CVS Caremark联系的经验。在1到5的范围内,如何轻松解决CVS Caremark问题?
~Soph123:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Soph123:在沟通方面,我会给他们五分之三的three。
GetHuman:CVS Caremark快速有效地解决问题的能力又如何呢?
~Soph123:为此,我要说出五分之二的five。
GetHuman:最后-对其他CVS Caremark客户有何建议?
~Soph123:在一天中的早些时候或深夜给他们打电话。不要忘记CVS Caremark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Soph123在November 8th, 2017发生的CVS Caremark客户服务问题中得到了一些有用的反馈和措辞。

CVS Caremark

2.71 of 5 stars | 47条评论

~Soph123的CVS Caremark评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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