CVS Caremark: MD sent them Rx for mail order (against my wish...
GetHuman用户~kodibear来自November 6th, 2017的CVS Caremark条客户评论
~kodibear案的背景
GetHuman:~kodibear-您能告诉我们其他CVS Caremark个客户何时提起诉讼吗?
~kodibear:Yeah。在October 28th上是middle of the night。
GetHuman:您是否接触到CVS Caremark,如果可以,怎么做?
GetHuman:这些常见的CVS Caremark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kodibear 常见 CVS Caremark 问题的列表)
~kodibear:“ Product information”是我尝试使用to call的原因。
~kodibear对CVS Caremark客户服务的评价
GetHuman:那么,您如何总结GetHuman的CVS Caremark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kodibear:MD sent them Rx for mail order (against my wishes*instructions) for a generic medication. Not only did Caremark Mail Order Pharmacy fill the Rx (without my consent), they filled it, according to www.caremark.com and their Customer Service representative and her supervisor, for a MUCH more expensive BRAND NAME medication, which, I believe is against the law as the prescription does NOT specify that it must be filled with the brand name medication. My debit card was charged for $*** without my knowledge or consent and Caremark refused to provide a refund, even if I slap a return label on the UNOPENED package mailed to me. Cost of the generic medication at Walgreens was $*, however, I was charged $*** by Caremark Mail Order Pharmacy.
GetHuman:让我们量化一下您与CVS Caremark联系的经验。在1到5的范围内,如何轻松解决CVS Caremark问题?
~kodibear:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kodibear:在沟通方面,我会给他们五分之三的five。
GetHuman:CVS Caremark快速有效地解决问题的能力又如何呢?
~kodibear:为此,我要说出五分之二的one。
GetHuman:最后-对其他CVS Caremark客户有何建议?
~kodibear:在一天中的早些时候或深夜给他们打电话。不要忘记CVS Caremark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kodibear在October 28th, 2017发生的CVS Caremark客户服务问题中得到了一些有用的反馈和措辞。