CIGNA HealthSpring: Customer Service sometimes stink at Health Spri...
GetHuman用户~mai7来自November 19th, 2017的CIGNA HealthSpring条客户评论
~mai7案的背景
GetHuman：~mai7-您能告诉我们其他CIGNA HealthSpring个客户何时提起诉讼吗？
~mai7：Yes I can。在November 14th上是evening。
GetHuman：您是否接触到CIGNA HealthSpring，如果可以，怎么做？
GetHuman：这些常见的CIGNA HealthSpring客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mai7 常见 CIGNA HealthSpring 问题的列表）
~mai7：“ Get insurance”是我尝试使用to call的原因。
~mai7对CIGNA HealthSpring客户服务的评价
GetHuman：那么，您如何总结GetHuman的CIGNA HealthSpring客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mai7：Customer Service sometimes stink at Health Spring. They are non-chalant, seems uncaring, and patronizing. But that is just a few. It got so bad when I was waiting for a new card (* mos.)for my new Dr. I had to file a compliant to Medicare & HSpring. HSpring's Repr who handled my compliant was so nice, so efficient that I decided I would not cancel for ****. But then I called to renew & the Customer Serv. Agent just hung up when I asked her to repeat her name. That's fustrating. You would have to start ALL over...HSpr needs to start monitoring customer Service..they could make you lose a lot of customers. This rating is not for CS lady who took my compliant this time (she was very nice) It was the lady who said her name was (it sounded like she said Cher wasn't sure)Cher..and just hung up on me when I asked for her name again.
GetHuman：让我们量化一下您与CIGNA HealthSpring联系的经验。在1到5的范围内，如何轻松解决CIGNA HealthSpring问题？
~mai7：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mai7：在沟通方面，我会给他们五分之三的one。
GetHuman：CIGNA HealthSpring快速有效地解决问题的能力又如何呢？
~mai7：为此，我要说出五分之二的two。
GetHuman：最后-对其他CIGNA HealthSpring客户有何建议？
~mai7：在一天中的早些时候或深夜给他们打电话。不要忘记CIGNA HealthSpring可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mai7在November 14th, 2017发生的CIGNA HealthSpring客户服务问题中得到了一些有用的反馈和措辞。