Bookbyte: Even when you call during business hours the me...
GetHuman用户~aquasure来自November 20th, 2017的Bookbyte条客户评论
~aquasure案的背景
GetHuman：~aquasure-您能告诉我们其他Bookbyte个客户何时提起诉讼吗？
~aquasure：Yeah。在November 11th上是morning。
GetHuman：您是否接触到Bookbyte，如果可以，怎么做？
GetHuman：这些常见的Bookbyte客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~aquasure 常见 Bookbyte 问题的列表）
~aquasure：“ Change order”是我尝试使用to call的原因。
~aquasure对Bookbyte客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bookbyte客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~aquasure：Even when you call during business hours the message says you have reached their "after hours hotline" and there is no option to talk to a real person unless you know their extension. Otherwise, when you hit the "reach customer service" option if refers you back to sending an email, chatting or faxing. Pressing '*' to get an operator does not work, it just starts the voice menu over again. When asked in a chat session I was told "We are an online based company, and we have decided that we can help customers more efficiently over email and through live chat than over the telephone."
GetHuman：让我们量化一下您与Bookbyte联系的经验。在1到5的范围内，如何轻松解决Bookbyte问题？
~aquasure：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~aquasure：在沟通方面，我会给他们五分之三的four。
GetHuman：Bookbyte快速有效地解决问题的能力又如何呢？
~aquasure：为此，我要说出五分之二的one。
GetHuman：最后-对其他Bookbyte客户有何建议？
~aquasure：在一天中的早些时候或深夜给他们打电话。不要忘记Bookbyte可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~aquasure在November 11th, 2017发生的Bookbyte客户服务问题中得到了一些有用的反馈和措辞。