Blue Cross Blue Shield (MI): BCBS Person:*How can I help you?*Me:***Hi. I kn...
GetHuman用户~jh来自November 5, 2017的Blue Cross Blue Shield (MI)条客户评论
~jh案的背景
GetHuman：~jh-您能告诉我们其他Blue Cross Blue Shield (MI)个客户何时提起诉讼吗？
~jh：Yeah。在Oktober 27上是late at night。
GetHuman：您是否接触到Blue Cross Blue Shield (MI)，如果可以，怎么做？
GetHuman：这些常见的Blue Cross Blue Shield (MI)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jh 常见 Blue Cross Blue Shield (MI) 问题的列表）
~jh：“ Make/Chase a claim”是我尝试使用to call的原因。
~jh对Blue Cross Blue Shield (MI)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blue Cross Blue Shield (MI)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jh：BCBS Person:*How can I help you?*Me:***Hi. I know I selected the wrong option* I'm calling from a provider's office. Can you transfer me to a live person that can help me?*BCBS Person: I'm a live person that can help you.*Me:***Oh, okay so you can help with provider inquiries. I'm sorry I didn't realize that.*BCBS Person: Provider inquiries? Oh, so you're calling from a provider's office. No I can't help you. What number did you dial?*Me:******-***-***.*BCBS Person:*That's MY number.*Me:***Yes, I know. I have been getting an automated system all morning so I tried this number.*BCBS Person:*But this is a sales office.*Me:***Yes, can you help me to get to the provider line - but to a live person?*BCBS Person:*Well I do have a provider number but you called a sales office. I do sales.*Me:***Can you give me the number to call?*BCBS Person:*This is sales, ma'am.*Me:***Sigh. Can I talk to a supervisor?*BCBS Person:*No you may not talk to a supervisor.*Me:***Click.
GetHuman：让我们量化一下您与Blue Cross Blue Shield (MI)联系的经验。在1到5的范围内，如何轻松解决Blue Cross Blue Shield (MI)问题？
~jh：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jh：在沟通方面，我会给他们五分之三的five。
GetHuman：Blue Cross Blue Shield (MI)快速有效地解决问题的能力又如何呢？
~jh：为此，我要说出五分之二的two。
GetHuman：最后-对其他Blue Cross Blue Shield (MI)客户有何建议？
~jh：在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross Blue Shield (MI)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jh在Oktober 27, 2017发生的Blue Cross Blue Shield (MI)客户服务问题中得到了一些有用的反馈和措辞。