Blue Cross Blue Shield (MI): Horrible service!!
GetHuman用户GetHuman-rockerb来自novembre 29º, 2017的Blue Cross Blue Shield (MI)条客户评论
GetHuman-rockerb案的背景
GetHuman:GetHuman-rockerb-您能告诉我们其他Blue Cross Blue Shield (MI)个客户何时提起诉讼吗?
GetHuman-rockerb:Yes I can。在novembre 21º上是morning。
GetHuman:您是否接触到Blue Cross Blue Shield (MI),如果可以,怎么做?
GetHuman:这些常见的Blue Cross Blue Shield (MI)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-rockerb 常见 Blue Cross Blue Shield (MI) 问题的列表)
GetHuman-rockerb:“ Update account information”是我尝试使用to call的原因。
GetHuman-rockerb对Blue Cross Blue Shield (MI)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Blue Cross Blue Shield (MI)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-rockerb:Horrible service!!
GetHuman:您能从11/21/17发生的事情中告诉我们其他人吗?
GetHuman-rockerb:The number was for a sales department, but they transferred me to a human in customer service who *attempted* to help me. She was dumber than a rock and didn't know what she was doing. According to her, I work for a "cycligist" where we do "psycho testing". *Day **: Called back but ended up getting a hold of the same person I spoke to yesterday that gave me wrong benefit info. I asked to speak to someone else and she claimed there was no one else. I said is there seriously NO ONE else that works in your department? She admitted there was but was supposedly unable to transfer me to someone else. I told her I'd call back as I'd rather talk to someone else. So tried again later and got a hold of a different girl who gave me the same incorrect benefit info. I insisted on speaking to a supervisor and she said she was right and I didn't need to speak to anyone else. I kept insisting. She finally said she would connect me to a supervisor. After being on hold for several minutes, she came back on saying *she* spoke to the supervisor for me and that I was actually correct but still refused to let me speak to the supervisor personally. These people need to either fire the idiots or properly train them. I'm SO glad I don't have to deal with them. I'm not even sure why a person that lives SO far south has BCBS-Michigan unless maybe their employer's corporate office is in Michigan?
GetHuman:让我们量化一下您与Blue Cross Blue Shield (MI)联系的经验。在1到5的范围内,如何轻松解决Blue Cross Blue Shield (MI)问题?
GetHuman-rockerb:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-rockerb:在沟通方面,我会给他们五分之三的three。
GetHuman:Blue Cross Blue Shield (MI)快速有效地解决问题的能力又如何呢?
GetHuman-rockerb:为此,我要说出五分之二的four。
GetHuman:最后-对其他Blue Cross Blue Shield (MI)客户有何建议?
GetHuman-rockerb:在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross Blue Shield (MI)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-rockerb在novembre 21º, 2017发生的Blue Cross Blue Shield (MI)客户服务问题中得到了一些有用的反馈和措辞。