Bell Canada: Employee's name was Ahmed - his employee number...
GetHuman用户~don来自November 27th, 2017的Bell Canada条客户评论
~don案的背景
GetHuman：~don-您能告诉我们其他Bell Canada个客户何时提起诉讼吗？
~don：Sure。在November 23rd上是late at night。
GetHuman：您是否接触到Bell Canada，如果可以，怎么做？
GetHuman：这些常见的Bell Canada客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~don 常见 Bell Canada 问题的列表）
~don：“ Lower my bill”是我尝试使用to call的原因。
~don对Bell Canada客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bell Canada客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~don：Employee's name was Ahmed - his employee number was *******.**Called Bell to cancel my "cottage" phone line. They put me through to Ahmed who started to "chat me up" on why l "should not" cancel my phone. Started asking me "how many times do you go up to cottage". **I couldn't believe he was trying to sell me on keeping the phone. I told him l was "Busy" and "to just cancel the phone line".**He then replied - "don't get angry" - "that will get us nowhere".**Unbelievable. **Bell is taking their customers for a bunch of "idiots" by trying to sell them a service a customer does not want.**It definitely leaves a bad taste in my mouth and l can see why lots of people have problems with Bell**Moral of the story to Bell.**"if people phone up and want to cancel something, the last thing they want to hear is some person trying to convince them not to cancel". Be professional and accept that your clients have the intelligence to make their own decisions.
GetHuman：让我们量化一下您与Bell Canada联系的经验。在1到5的范围内，如何轻松解决Bell Canada问题？
~don：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~don：在沟通方面，我会给他们五分之三的five。
GetHuman：Bell Canada快速有效地解决问题的能力又如何呢？
~don：为此，我要说出五分之二的two。
GetHuman：最后-对其他Bell Canada客户有何建议？
~don：在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~don在November 23rd, 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。