Bell Canada: The worst customer service expierence i have ev...
GetHuman用户~shane来自November 28., 2017的Bell Canada条客户评论
~shane案的背景
GetHuman:~shane-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~shane:Yes。在November 21.上是late at night。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shane 常见 Bell Canada 问题的列表)
~shane:“ Cancel Plan”是我尝试使用to call的原因。
~shane对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shane:The worst customer service expierence i have ever had. Rude. Ignorant. They hang up on a customer when they are caught in a lie. They ask to put u on hold then never come back. I ask for a manager and they say it will be **-** hours for a call, then they never call. Ive been waiting for * months for a callback. Now they told me today it will be about a week for a manager to call back. All this over a *** dollar overcharge. Other problems such as they charged me for a replacememt phone, which was a refurbished phone that didnt work. I sent it back, they showed a *** credit. All good right? HA!!! Not even close. Now a bill shows up with a *** charge for the phone they claim they didnt recieve. Got nowhere with anyone again today. * phone calls * hang ups and * hours of my life i will never get back.
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~shane:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shane:在沟通方面,我会给他们五分之三的one。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~shane:为此,我要说出五分之二的three。
GetHuman:最后-对其他Bell Canada客户有何建议?
~shane:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shane在November 21., 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。